Some of Our Major Services

The Performance Excellence Group assists organizations of all kinds—whether small or large businesses, educational institutions, or government agencies—to realize their strategic and operational potential and to instill a pervasive culture of success in everything they seek to accomplish. In pursuit of this mission PEG:

  • Offers consulting services to help organizations solve specific problems and take advantage of critical opportunities that will influence their future success
  • Publishes position papers and other recommendations on the most important methods and practices for achieving the culture of success that high-performance organizations exemplify
  • Strongly commits to unambiguous and uncompromising standards of professional ethics in all of its services, programs and policies
  • Conducts intensive workshops and seminars on the most effective research-based leadership practices and systems thinking methods used in high-performing organizations; such as the following:

Change Management

This workshop explores the theory, practice, and strategies of implementing change in organizations as a means of turning resistance to change into useful strategies that reduce and minimize the impact of change on the organization. Participants will learn the difference between change and transition and become familiar with the intellectual and emotional components of change, the impact of paradigms and how behavior styles can support or derail individuals during various stages of the change process. As a result of the program participants will gain a better understanding of how change impacts organizations and learn effective strategies for creating a change-capable workforce.

Leadership Development

Using our own specially-developed approach to increasing leader effectiveness–the proprietary program we call The Eight Lesson of Authentic Leadership–we can custom tailor workshops, seminars or specialized coaching and consulting arrangements that can markedly improve leadership at all levels of the organization. Since we passionately believe that the native language of the authentic leader is action, these are very much hands-on and results-oriented techniques that are research-based and geared to the real bottom line of any organization.

Lean Six Sigma

We offer a variety of customized programs that facilitate everything from an understanding of the potential benefits of Lean Six Sigma to the implementation of projects that reduce waste and eliminate defects. Participants will learn the relationship between Lean Six Sigma and how to identify, prioritize and address improvement opportunities. Specific methodology, tools and techniques commonly used in all aspects of business and high performing industries are taught using project based learning. Our approaches use inexpensive software programs that are ideal for the small and intermediate sized organizations, so that the programs are both effective and affordable. We have further customized our Lean Six Sigma programs to fit into the K-12 school environment using the PEG Journey To High Achieving SchoolsTM and PEG IDEASTM improvement models.

Problem Solving

The Problem Solving programs we use are designed to fully align with our clients’ current strategies and to transfer an in-depth knowledge and appreciation for all aspects of performance improvement. Whether clients use the 8 Disciplines Problem Solving Process are committed to a Six Sigma initiative, or different models or programs, we will play to the exact strengths already in use. In the K-12 school environment we will use the PEG IDEASTM improvement model which builds on many approaches already in use. Whatever the actual environment and organizational culture, our approach makes sure that your participants not only learn the process and the associated tools, but get to practice them in action, addressing real and significant problems associated with their business or organization.

Strategic Planning

The strategy of any organization–whether a business, government agency or school district–requires the development and implementation of a framework which determines the nature and direction of the enterprise. Our intensive and customized sessions on strategic planning are aimed at developing the vision of what the organization aspires to be, focusing its choices on the products, services, markets, key capabilities, growth, and resource allocation that fundamentally increase its achievement of excellence. The sessions are typically two-day workshops with a follow-on full-day to insure that the critical momentum and strategic goals are showing progress.

The Academy for Education Leaders

We have been offering this intensive series of seminars for district superintendents, principals, and other key members of the education team for several years with outstanding results. It is modeled after the methods used in the most high-performing businesses, major non-profits, government departments and exceptional schools. It is concretely connected to the actual issues that need to be addressed in the schools and districts of the participants and structured around the solid concepts of systems thinking and leadership effectiveness. The stress is on outcome-bases accountability as part of the very fabric of the school culture with a shared, genuinely operative vision of excellence and a disciplined, focused set of solutions to the most important educational issues. The dozens of education professionals who have been through the program have become its most loyal and enthusiastic supporters and recruiters for new participants.

Train the Trainer Training

This is a customized program where participants learn the essential training processes and skills that support their success as trainers, in particular in training on various operational processes or segments of operational processes. The program is ideal for managers, supervisors or lead operators that who have been selected to teach and coach key contributors based on their perceived ability to meet the demands of On the Job Training.

Values and Personality Type Assessments

The Performance Excellence Group can help guide your employees toward a better understanding of their own behaviors, attitudes, career goals, and preferences through an a self-assessment using The Golden Personality Type Profiler. Workshops featuring the results of individual and team assessments can help persons understand the basis for their decision-making and how they relate to other people. The Profiler is unlike assessments that use simplistic, type-oriented approaches that make no allowance for the subtle differences between people of the same type.